CROWNWeb/QIMS Connectivity Issues

CMS has informed us that their data center is currently experiencing networking issues which is affecting the ESRD community.  At this time users may be experiencing QIMS/CROWNWeb login issues along with CROWNWeb performance issues.  The networking issue is being worked on but there is no ETA on the fix at this time.  If you are experiencing issues, the current workaround is to try to login later in the day.  Contact the QualityNet Help Desk if you need additional information and/or assistance:

  • E-mail: qnetsupport-esrd@hcqis.org (Do NOT email PHI/PII)
  • Phone: (866) 288-8912
  • TTY: (877) 715-6222

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