Improving Patient-Centered Care

We’ve added a brochure to the Network 16 website called Improving Patient-Centered Care: About the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems Survey (ICH-CAHPS).  Find the English version at https://s3-us-west-2.amazonaws.com/nwrn.org/files/qia2016/ICH-CAHPS-survey-N16-v3.pdf and the Spanish version at https://s3-us-west-2.amazonaws.com/nwrn.org/files/qia2016/ICH-CAHPS-survey-n16-SPANISH-v2.pdf .  We’re using ICH-CAHPS as a major part of our 2016 Patient-Engagement Quality Improvement effort; for more information see https://nwrn.org/providers-and-professional-staff/quality-improvement/qilan/2016-qias.html .

For Network-18 versions of the brochure, call Eileen Boyte, MSW, Patient Services Director, at 888-268-1539.

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