Communication Mini-Course

The Heartland Kidney Network of Kansas City has an excellent short course on communication on their website called Heartland Huddle Up to Improve Communication, consisting of several colorful graphic one-page summaries of the essentials of different aspects of communication, that can be used as posters.  So far they’ve covered Active Listening, Body Language, Emotional Awareness, and Words Matter, and next month they’ll add Show Respect.  Find them all at http://heartlandkidney.org/providers/article/heartland_huddle_up_to_improve_communication .

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