CW Facility Dashboard

Known issues and internet browser requirements for the CROWNWeb Facility Dashboard:

  • If a patient is admitted to multiple facilities, the 2746 megatab on the Facility Dashboard may be attributed to the incorrect facility in certain conditions.  This known issue is being addressed, and the fix is anticipated to be available on Wednesday, June 14, 2017.
  • A system sync change was implemented on Thursday, June 8, 2017.  Changes made in the CROWNWeb system may now take up to 15 minutes to sync to the Facility Dashboard.
  • The recommended Internet Browsers for the Facility Dashboard are Internet Explorer version 11, Google Chrome, and Mozilla Firefox.  The Facility Dashboard may not fully populate if other Internet Browsers are used.

For additional information or assistance, please contact the QualityNet Help Desk at qnetsupport-esrd@hcqis.org or (866) 288-8912 Monday through Friday 8 a.m. – 8p.m. ET. 

The CW Facility Dashboard Training will be repeated June 13, 2017; register at http://mycrownweb.org/pcw_lems/crownweb-facility-dashboard-training-session-4/ .  Recording and slides from the May 31, 2017 CW Facility Dashboard training are posted at http://mycrownweb.org/wp-content/uploads/2017/05/Faciity-Dashboard-Training_053017_FINAL_508.pdf .

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s