CMS has created a web page to answer questions anyone has about the ESRD QIP. Find the page at https://cms-ocsq.custhelp.com/app/homeesrdqip/p/960 and a training video for it at https://cms-ocsq.custhelp.com/euf/assets/others/ESRD_QIP_QA_Intro.html. The new page is also introduced on the QualityNet home page at https://www.qualitynet.org/.
CMS will continue using the ESRD QIP Mailbox to receive and process Extraordinary Circumstances Exception (ECE) requests and supporting documents, payment questions, and facility-specific information. Likewise, facilities should continue to use their accounts on the QualityNet Secure Portal to pose formal inquiries and clarification questions during all preview periods.
Facilities and the public should not use any of these channels to submit Protected Health Information (PHI) or Personally Identifiable Information (PII) to CMS.