We apologize for being about six months late on this, but we didn’t discover it till today.
The CDC Crisis and Emergency Risk Communication (CERC) program deals with communication in emergencies. CERC trainings are based on lessons learned during public health emergencies, evidence-based practices from the fields of risk and crisis communication, and psychology. The CERC trainings are offered in online, webinar, and in-person formats.
We’ve missed the webinar that they offered this morning on CERC Overview for COVID-19, but the slides are available, they look excellent, and reviewing them will take less time than the webinar would have. Find them at https://emergency.cdc.gov/cerc/training/webinar_20200406.asp. They will post video and transcript within a week.
Recordings of previous webinars include Introduction to Crisis & Emergency Risk Communication, Psychology of a Crisis, Messages & Audiences, Community Engagement, Spokesperson, Communication Channels, and Zika CERC Discussions. Find these at https://emergency.cdc.gov/cerc/training/archives.asp?deliveryName=USCDC_964-DM25112.