10/23 CDC Webinar on Communication

CDC will present an October 23, 2019 webinar on Overcoming Message Resistance.  During public safety emergencies, community leaders and emergency responders share advice that they believe will help reduce harm and save lives.  People often receive and understand these messages but don’t take the “recommended” actions.  The industry jargon for this is “message resistance.”  While the webinar is about emergency communication, is message resistance really any different from the instruction given to patients every day by doctors and nurses, who refer to this tendency as non-adherence, nee noncompliance?  This webinar uses communication science, behavioral science, and the experience of emergency responders to share best practices for overcoming message resistance.  Find more information and register at https://emergency.cdc.gov/epic/learn/webinar_20191023.asp.

7/15 NW18 Quality Conference 2019

Comagine Health ESRD Network 18 will hold its Annual Quality Conference 2019 in Los Angeles on July 15, 2019.  Topics include:

  • A Patient Panel Discussion on Patient Perspectives on Adherence to Treatment
  • New Changes to the ESRD QIP and How it Impacts Facilities
  • De-escalation of Disruptive Behaviors and the Social Work Role in Patient Advocacy
  • CROWNWeb Question and Answer
  • And More!

The program is designed for Facility Managers/Administrators, Nurses, Social Workers, Dietitians, Technicians, Medical Directors, and any other staff that would benefit from a great learning opportunity.  4.5 Nursing or Social Work CE credits are available.  For details and registration see http://events.r20.constantcontact.com/register/event?oeidk=a07egas42064eea495b&llr=gfuz7mxab&showPage=true.