Summer Provider Newsletters

Network Provider Newsletters for Summer 2020 have been published.  They include articles on:

  • Network Support for COVID-19.
  • The ESRD QIP.
  • New QIP website interface.
  • Staff Burnout.
  • Patient Psychosocial Needs.
  • NCC “Web Hub” for Patients (Network 16 only).
  • Seeking Volunteers for Spanish-Speaking PAC (Network 18 only).
  • Data Currency in CROWNWeb.
  • Links to Network Patient Newsletters.
  • Patient Emergency Preparedness.
  • Interruptions in Service.
  • KCER Newsletter.
  • Staff Changes.
  • Link to Events Calendar (Network 18 only).
  • Network email Updates.

Find them at:

7/8+ CMS PY2021 DFR/QIP Webinar

CMS has scheduled a webinar on the PY2021 ESRD DFR/QIP process.  We haven’t seen a timeline yet for the process, though there are rumors that the DFR data has become available.

The webinar is titled ESRD QIP: Previewing Your Facility’s PY2021 Performance Data.  There are three sessions, each repeating the same material, so you need to attend only one of them.  To register:

    • July 8, 2020, 11am PDT – Click here.
    • July 14, 2020, 11am PDT – Click here.
    • July 23, 2020, 11am PDT – Click here.

After you register, you will receive an e-mail containing a unique webinar link and audio details.  Do not share the link, as it will be unique to you.  If more than one staff member at your facility would like to attend, and you can maintain safe social distancing, you may join as a team.  The webinar will cover:

    • How to access and review your facility’s PSR and PLR.
    • How CMS calculated your QIP performance scores.
    • What your TPS means to your facility’s 2021 reimbursement.
    • When and where to ask questions.
    • Where to get help and additional information.

To learn more about the QIP and DFR (and DFC) Preview process, see https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/ESRDQIP/.  It’s not updated for PY2021 yet, but will be soon.

For more information on the PY2021 process, see https://mycrownweb.org/2020/06/py-2021-esrd-qip-preview-period-webinar/.  If you haven’t already made the conversion, note that you will need to use the new QIP User Interface in the updated version of EQRS; for details and instructions see https://mycrownweb.org/2020/06/esrd-qip-ui-phase1/.

For further assistance and to ask questions, use the CMS Quality Support ServiceNow Q&A Tool at https://cmsqualitysupport.servicenowservices.com/qnet_qa.

3/17+ CROWNWeb March Newsletter

The March CROWNWeb Newsletter has been published, with articles on the 2744 Annual Facility Survey, 2744 Errors and Reports, Guidance for Submission of CMS-2728/CMS-2746, HARP Account Needed for EQRS Users, EQRS System Deadline Updates, and Clinical Closures, plus the usual collection of very useful links and notes.  Find the Newsletter at https://mycrownweb.org/2020/02/march-2020-newsletter/.  Noteworthy dates include:

* Your Network may require earlier Closure.

3/2+ EQRS/QIP Deadline Extended to March 16

CMS is extending the March 2, 2020 deadline till March 16, 2020 (11:59 pm PST) for submission to EQRS of the following QIP and Clinical data:

  • ICH CAHPS Attestation.
  • Clinical Depression Screening and Follow-Up Plan.
  • December 2019 Clinical Data Submissions.

The extension applies only to the March 2020 data submission, and will have no effect on other due dates.  Facilities are encouraged to complete their HARP registration as soon as possible, as HARP is now the mandatory gateway to EQRS.  HARP training materials, Quick Start Guides, FAQs, and instructional videos can be found https://mycrownweb.org/harp-training/.  The QualityNet Service Desk at qnetsupport-esrd@hcqis.org or 1-866-288-8912 can provide assistance and answer questions.

2/21+ EQRS and HARP

The EQRS End-Stage Renal Disease Quality Reporting System will be unavailable due to system maintenance from 5pm PST on February 21, 2020 until 5am PST on February 24, 2020.  Effective February 24, 2020, HARP (HCQIS Access Role and Profile) credentials will be required to access EQRS.  Access EQRS at https://eqrs.cms.gov/globalapp.  HARP resources including training materials, Quick Start Guides, Frequently Asked Questions, and instructional videos can be found at https://mycrownweb.org/harp-training/.  The QualityNet Service Desk is available to provide assistance and answer questions, via email at qnetsupport-esrd@hcqis.org or telephone at 1-866-288-8912.

2/13+ HARP Training

CROWNWeb will offer online training on the new HCQIS (Healthcare Quality Information System) Access Roles and Profile system, or “HARP” on February 13, 2020, repeating it on February 19.  All EQRS (ESRD Quality Reporting System) users will need to register for a HARP account.  Find information and register for these online trainings at https://mycrownweb.org/pcw_lems/harp-training-2020-1/ (February 13) or https://mycrownweb.org/pcw_lems/harp-training-2020-2/ (February 19).

CROWNWeb also offers self-paced HARP training and information at https://mycrownweb.org/harp-training/.

CROWNWeb January Trainings & Town Hall

The January CROWNWeb Town Hall will take place on January 30, 2020 and cover the new HCQIS Access Roles and Profile (HARP) registration process and the ESRD Quality Reporting System (EQRS).  Find out more and register at https://mycrownweb.org/pcw_community_events/january-2020-town-hall/.

CROWNWeb Training on data entry for the new Medication Reconciliation Reporting Measure will be held on January 9, 2020 and repeated on January 23; see https://mycrownweb.org/2019/12/medrec-training-announce/.

Training on the ICH CAHPS and Clinical Depression Screening Reporting Requirements will be held on January 16, 2020; find details and register for this training at https://mycrownweb.org/pcw_lems/ich-cahps-and-clinical-depression-training-2/.

PY2020 QIP Final PSR and PSC Released

CMS has released the PY2020 ESRD QIP Final Performance Score Reports (PSR) and Performance Score Certificates (PSC).  Find their announcement at https://www.qualitynet.org/news/5de54e86a63d67002379772e.  Authorized facility staff may log onto the EQRS QIP system at https://www.qualitynet.org/ to download and save these documents as soon as possible.

PY 2020 Final PSR: The PY2020 Final PSR documents your facility’s performance during 2018 and any payment reduction that CMS will impose for reimbursement on 2020 claims.  The Final PSR reflects any applicable revisions to your facility’s performance scores from those displayed during the Preview Period.

PY 2020 PSC: Each facility is required to download, print, and post both the English and Spanish versions of the PSC in a prominent patient area within fifteen business days of their availability; facilities also must ensure that these documents remain posted throughout 2020.

Save Your Facility’s Documents: PY 2020 Final PSRs and PSCs will only be available on EQRS until December 31, 2019.  CMS encourages each facility to save an electronic copy of their Final PSR and PSC for reference, reprinting, and, should the need arise, re-posting throughout the year.  Facilities who do not save a copy by December 31 can request an additional copy by e-mail from the QualityNet Help Desk, but should expect a delay in receiving it.

If You Have Questions: Find more information on how to access and understand your reports in the PY2020 supporting documents on the ESRD QIP Resources page at https://qualitynet.org/esrd/esrdqip/resources#tab2.  For questions about the information in this post, contact the ESRD QIP Support Team using the ESRD QIP Q&A Tool at https://cmsqualitysupport.service-now.com/qnet_qa.  For questions about EQRS or CROWNWeb, contact the QualityNet Help Desk at qnetsupport-esrd@hcqis.org or 866-288-8912, 5am-5pm PT, Monday-Friday.

1/1 MedRec QIP Measure in EQRS/CW

CMS has released an updated version of EQRS/CROWNWeb that supports QIP CY2020 data reporting requirements.  It includes Medication Reconciliation (“MedRec”) fields on the CROWNWeb Manage Clinical screens.  The QIP MedRec Reporting Measure requirement, which assesses evaluation of patients’ medication, begins with PY2022, and data reporting for it begins January 2020 for all HD and PD patients.  Facilities don’t need to enter MedRec data into EQRS/CROWNWeb during 2019; however, the new release allows review of the MedRec fields in preparation for use in 2020.  A draft of Version 5.0 of the CMS ESRD Measures Manual for the 2020 Performance Period includes a chapter on the MedRec Measure (pp. 147-151); find it at https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/ESRDQIP/Downloads/Measures-Manual-v50.pdf.

For assistance with EQRS/CROWNWeb or the ESRD QIP, contact the ESRD QIP Support Team using the ESRD QIP Q&A Tool at https://cmsqualitysupport.service-now.com/qnet_qa.  If you have questions or concerns on use of the ESRD QIP application, contact the QualityNet Help Desk at qnetsupport-esrd@hcqis.org or 866-288-8912, 5am-5pm PT, Monday-Friday.