NW18 11/6 CNSW-LA Fall Workshop

The CNSW Greater Los Angeles Chapter will present their Fall Semi-Annual Workshop in Burbank CA on November 6, 2019.  Topics will include workplace violence, health insurance, and relocation trauma, with 4 CEU hours offered.  For details see https://s3-us-west-2.amazonaws.com/nwrn.org/files/CNSW/CNSW.LA.FALL2019.pdf.

NW16 11/8 CNSW Fall Conference, Issaquah WA

The CNSW NW Chapter will host their Fall 2019 Educational Conference in Issaquah WA on November 8, 2019.  Topics include ethics, mental health, end of life, patient support, patient engagement, and patient collaboration.  6.5 CEUs are offered.  Find details at https://s3-us-west-2.amazonaws.com/nwrn.org/files/CNSW/CNSW_Fall.2019.pdf and register at https://s3-us-west-2.amazonaws.com/nwrn.org/files/CNSW/CNSW.REG.Fall.2019.docx.  RSVP by November 1, 2019.  Early registration expires October 11, 2019.

7/15 NW18 Quality Conference 2019

Comagine Health ESRD Network 18 will hold its Annual Quality Conference 2019 in Los Angeles on July 15, 2019.  Topics include:

  • A Patient Panel Discussion on Patient Perspectives on Adherence to Treatment
  • New Changes to the ESRD QIP and How it Impacts Facilities
  • De-escalation of Disruptive Behaviors and the Social Work Role in Patient Advocacy
  • CROWNWeb Question and Answer
  • And More!

The program is designed for Facility Managers/Administrators, Nurses, Social Workers, Dietitians, Technicians, Medical Directors, and any other staff that would benefit from a great learning opportunity.  4.5 Nursing or Social Work CE credits are available.  For details and registration see http://events.r20.constantcontact.com/register/event?oeidk=a07egas42064eea495b&llr=gfuz7mxab&showPage=true.

NW16 5/16+ CNSW Educational Conference

The CNSW Northwest Chapter will hold their Spring 2019 Educational Conference in Issaquah WA May 16-17, 2019.  Topics include self care, low mood, depression, rage, despair, suicide, and involuntary discharge.  Find Conference details and registration by check at https://s3-us-west-2.amazonaws.com/nwrn.org/files/CNSW/CNSW0519.Brochure.pdf, and registration by credit card at https://s3-us-west-2.amazonaws.com/nwrn.org/files/CNSW/CNSW0519.Register.pdf.  Registration must be postmarked by May 10, 2019.

Relationship-Centered Care

The Kansas City Network has added two new one-page healthcare communication tools to their Heartland Huddle: Huddle Up to Improve Communication series.  The new entries are on Relationship-Centered Care, which focuses on the patient, but emphasizes the importance of mutual relationships between the care team, the patient, their family, the dialysis organization, and the community.  Earlier tools in the series include Active Listening, Body Language, Emotional Awareness, Respect, Shared Decision Making, and Coaching.  Find the entire series at http://heartlandkidney.org/providers/quality-improvement/qi-resources/heartland-huddle/.

5/2 Grievance Toolkit Webinar

The National Forum of ESRD Networks will present a May 2, 2018 webinar for dialysis facility staff on The Grievance Toolkit: Fostering Communication and Improving Quality.  Continuing education credit will be available for nurses, technicians, and social workers.  Find more information and register at https://register.gotowebinar.com/register/417211176479162113.  Find copies of the Toolkit in English and Spanish at http://esrdnetworks.org/resources/toolkits/patient-toolkits/dialysis-patient-grievance-toolkit-1.

5/2 Grievance Toolkit Webinar

The National Forum of ESRD Networks will present a May 2, 2018 webinar on The Grievance Toolkit: Fostering Communication & Improving Quality.  The Toolkit was developed BY patients FOR patients!  While it was written to guide patients through the grievance process it has proven to be a useful tool for both patients and providers to help improve communication.  This webinar will provide strategies to improve collaboration between patients and the care team, including tips for communicating with dialysis patients, and for addressing patients fears associated with presenting a grievance.  Contact hours will be available for nurses, PCTs, and social workers.  Find more information and register at http://esrdnetworks.org/education/quality-conference/quality-conference-webinar-2018.  Download the Grievance Toolkit and a poster summarizing its contents at http://esrdnetworks.org/resources/toolkits/patient-toolkits.