12/7 Patient Revolution WIHI

The Institute for Healthcare Improvement will host a free 7 December, 2017 audio “WIHI” program on The (Careful and Kind) Patient Revolution., featuring the Mayo Clinic’s Victor Montori, MD.  This Patient Revolution is “a movement based on stories.  [It’s] mission is to arm people to tell stories; stories about their lives, stories about their capabilities and limitations, and stories about what risks, benefits and trade-offs look like from their point of view.  We want people to tell these stories in exam rooms and hospital rooms, in their communities and in the rooms where decisions get made.”  For more information and to register, see http://forms.ihi.org/next-wihi-on-december-7-at-2-pm-et-the-careful-and-kind-patient-revolution.  For The (Careful and Kind) Patient Revolution website, see https://patientrevolution.org/whywerevolt/.

12/8+ CCCC Education Sessions

The Coalition for Compassionate Care of California will present a December 13, 2017 webinar on 8 Mega Health Care Trends and How They Relate to Palliative Care PLUS the Year in Review.  One CEU will be available for nurses and social workers.  For details and registration see https://www.eventbrite.com/e/webinar-8-mega-health-care-trends-and-how-they-relate-to-palliative-care-plus-the-year-in-review-tickets-37258553336 .

CCCC will also present a February 8-9, 2018 live training on It Starts With A Conversation, Train-The-Trainer in San Francisco.  This course, using the standardized California POLST training curriculum, is designed to provide an understanding of the POLST Paradigm, and teach use of the POLST form to reflect a patient’s wishes.  The course is appropriate for physicians, physician assistants, nurses, LCSWs, LMFTs, and other healthcare providers working with the seriously ill and those nearing the end of life.  For details and registration see https://www.eventbrite.com/e/polst-it-starts-with-a-conversation-train-the-trainer-tickets-37214580813 .

And the CCCC Annual Summit will be held April 10-11, 2018 in Anaheim, on the theme Better Together: Forging a Path to Person-Centered Care.  Registration is open and early-registration prices are available; see http://ccccsummit.org/?mc_cid=caa566746a&mc_eid=67e1ad4c31 .  Poster session submission deadline is December 8, 2017; see http://ccccsummit.org/wp-content/uploads/2015/07/CCCC_Call_for_Posters_2018-final.pdf for instructions.

11/21 Patients as Hostages WIHI

IHI will present a free November 21, 2017 “WIHI” audio program on When Patients Feel as Powerless as Hostages.  For full details see http://forms.ihi.org/next-wihi-on-november-21-at-2-pm-et-when-patients-feel-as-powerless-as-hostages .

Reporting Disasters & Emergencies

The September Network 16 News is on Emergency/Disaster Reporting, and includes instructions for Northwest Renal Network (Network 16) facilities to report disruption of patient treatment, as is required by CMS.  Instructions for Network 18 facilities can be found at http://www.esrdnetwork18.org/machform/embed.php?id=16298 .

The Network 16 News issue also includes a “Question Corner” on addressing patient concerns about scheduling their dialysis (see also https://s3-us-west-2.amazonaws.com/nwrn.org/files/PM/Schedules0817.pdf), and notes about upcoming professional meetings:

And a note welcoming Network 16’s new Quality Improvement Education Coordinator, Ashley Thomsen, RN, BSN.

Find a copy of the Network 16 News issue at https://www.nwrn.org/providers-and-professional-staff/nw16n.html .

8/17 Communication Courses

  • Dialysis Patient Citizens’ free monthly educational webinar, to be held August 17, 2017, will be on Communicating Effectively with your Health Care Team.  The webinar will be presented by members of the Forum of ESRD Networks’ Kidney Patients Advisory Council.  Register at http://www.dpcedcenter.org/education-seminars .
  • Kansas City’s Heartland Kidney Network has added another colorful poster on essential elements of communication to their excellent short course called Heartland Huddle Up to Improve Communication.  This one is on “What Type of Coach Are You?”  It joins earlier pages on active listening, body language, emotional awareness, words matter, shared decision-making, retaliation, and teach-back.  Find them all at http://heartlandkidney.org/providers/article/heartland_huddle_up_to_improve_communication .

HIPAA Training Video

CMS has created a free video training module for health care providers on patients’ right of access under the HIPAA Privacy Rule.  The video provides an in-depth review of the components of the HIPAA right of access and ways in which it enables individuals to be more involved in their own care.  It also provides helpful suggestions about how health care providers can integrate aspects of the HIPAA access into medical practice.  CME and CE credits are available.  Find details, and links to other useful HIPAA resources, at https://www.hhs.gov/hipaa/for-professionals/training/index.html .