Patient Engagement QIA

We’ve added a brochure to the Network 16 website called Improving Patient-Centered Care: About the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems Survey (ICH-CAHPS).

We’re again using ICH-CAHPS as a major part of our 2017 Patient-Engagement Quality Improvement effort; for more information see https://s3-us-west-2.amazonaws.com/nwrn.org/files/qia/2017/ICH_CAHPS_QIA_Kickoff_021617.pdf .

For Network-18 versions of the brochure, call Eileen Boyte, MSW, Patient Services Director, at 888-268-1539.

Nat’l SW Month

March is also National Social Work month.  We’ve added web pages to the Network 16 website describing a few skills that social workers bring to patients and facilities.  Among the many things social workers do are:

  • Help manage kidney disease
  • Help assure quality of life
  • Help with rehabilitation
  • Help with education
  • Help assure satisfaction

Find the flyer for facilities in this month’s Network 16 News at https://www.nwrn.org/providers-and-professional-staff/nw16n.html and this month’s Patient Bulletin for posting or handout to patients at https://www.nwrn.org/patients-a-family/ptedres/mon.html .

Patient-Centered Care

We’ve added a brochure to the Network 16 website called Improving Patient-Centered Care: About the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems Survey (ICH-CAHPS).  Find the English version at https://s3-us-west-2.amazonaws.com/nwrn.org/files/qia2016/ICH-CAHPS-survey-N16-v3.pdf and the Spanish version at https://s3-us-west-2.amazonaws.com/nwrn.org/files/qia2016/ICH-CAHPS-survey-n16-SPANISH-v2.pdf .  We’re again using ICH-CAHPS as a major part of our 2017 Patient-Engagement Quality Improvement effort; for more information see https://s3-us-west-2.amazonaws.com/nwrn.org/files/qia/2017/ICH_CAHPS_QIA_Kickoff_021617.pdf .

For Network-18 versions of the brochure, call Eileen Boyte, MSW, Patient Services Director, at 888-268-1539.

4/28 CNSW Ethics Workshop

The Oregon-Southwest Washington Chapter of the NKF Council of Nephrology Social Workers will hold a day-long Workshop on Ethical Issues in Dialysis and Transplantation April 28, 2017 in Portland OR.  Find details at https://s3-us-west-2.amazonaws.com/nwrn.org/files/N/CNSW0417.pdf and maps and driving directions to the Workshop at https://s3-us-west-2.amazonaws.com/nwrn.org/files/N/CNSWMap.pdf .

3/9 World Kidney Day

March is National Kidney Month, and March 9, 2017 is World Kidney Day.  This year’s theme is Kidney Disease and Obesity.  For suggestions about how to honor these occasions, see:

2/9 IHI Prevent Emotional Harm

The Institute for Healthcare Improvement will present a free audio program February 9, 2017 on Practicing Respect and Preventing Emotional Harm.  For details see http://www.ihi.org/education/AudioVideo/WIHI/2017-February-Practicing-Respect-and-Preventing-Emotional-Harm/Pages/default.aspx .  Register at http://app.ihi.org/events/SelectAttendee.aspx?New=1&EventId=2947 .