5/2 Grievance Toolkit Webinar

The National Forum of ESRD Networks will present a May 2, 2018 webinar for dialysis facility staff on The Grievance Toolkit: Fostering Communication and Improving Quality.  Continuing education credit will be available for nurses, technicians, and social workers.  Find more information and register at https://register.gotowebinar.com/register/417211176479162113.  Find copies of the Toolkit in English and Spanish at http://esrdnetworks.org/resources/toolkits/patient-toolkits/dialysis-patient-grievance-toolkit-1.

Fraud Prevention Resources

CMS has published information about helping patients avoid fraud and scams, which may be particularly important with the release of the New Medicare Cards.

Medicare will never call beneficiaries uninvited and ask for personal or private information to get their new Medicare Number and card.  Scam artists may try to get personal information (like their current Medicare Number) by contacting them about their new card.  If your Medicare patient is asked for their information, for money, or someone threatens to cancel their health benefits if they don’t share their personal information, have them call 1-800-MEDICARE (1-800-633-4227).

The new Medicare Number is also called the Medicare Beneficiary Identifier (MBI) and is replacing the current Social Security-based Health Insurance Claim Number (HICN) on Medicare health insurance cards.  Medicare will continue to accept the HICN through the transition period; see https://www.cms.gov/Medicare/New-Medicare-Card/index.html#target.  Identity theft resources for people with Medicare can be found at https://www.medicare.gov/forms-help-and-resources/identity-theft/identity-theft.html.

3/16 ANA/CDC Online Webinar

CDC and the ANA will present a free one-hour March 16, 2018 webinar on Empowering Nurses to Protect Themselves and Their Patients: Disaster Preparedness Through the Seasons.  Continuing education credit is included.  The session is billed as “Disaster Preparedness means you’ll be ready whether it’s an infectious disease outbreak or a natural disaster” and topics include slowing down the spread of flu, identifying when mold remediation is needed, and other safety strategies.  Find more information and register at https://cc.readytalk.com/registration/#/?meeting=27vwu3bmj32c&campaign=93rso6jbhnai.

Recordings of previous webinars in the CDC/ANA Safe Healthcare series can be found at https://www.cdc.gov/infectioncontrol/training/safe-healthcare-webinars.html.

3/8 Mindfulness & Patient Safety WIHI

IHI will present a March 8, 2018 “WIHI” on Mindfulness and Patient Safety.  When we’re “mindful” we’re paying attention to what’s happening in the Present Moment instead of reviewing the past or planning the future.  Mindfulness is also a powerful stress reduction and self-care technique.  Find more information, sample exercises, and relevant links, and register, at http://www.ihi.org/education/AudioVideo/WIHI/mindfulness-and-patient-safety/Pages/default.aspx.  Find ten introductory exercises at http://www.ihi.org/communities/blogs/10-mindfulness-exercises-for-the-health-care-workplace.

2/22 CDC Injection Safety Webinar

CDC will present a free February 22, 2018 webinar on Empowering Nurses to Protect Themselves and Their Patients: Exploring Best Practices in Injection Safety.  For details and registration, see https://cc.readytalk.com/registration/#/?meeting=g3qmrx0o1rdc&campaign=j5n63qeujgek.  For recordings of previous webinars, see https://www.cdc.gov/infectioncontrol/training/safe-healthcare-webinars.html.

2/8+ CDC Flu Webinar

CDC will present a free February 8, 2018 webinar called Update on the 2017-2018 Influenza Season for Clinicians.  The webinar is part of CDC’s Clinician Outreach and Communication Activity or COCA series.  Influenza-related hospitalization rates so far in the 2017-2018 season are exceeding milestones set during the high-severity H3N2-predominant 2014-2015 season.  During this call, CDC flu experts will address clinical issues for influenza patients, including those with severe disease, and provide the latest updates on the 2017-2018 influenza season.  Find more information and registration instructions at https://emergency.cdc.gov/coca/calls/2018/callinfo_020818.asp.  The webinar will be recorded for later playback.  Free CE credits are available for both the live webinar and the recordings.

CDC Sepsis Resources

In honor of International Infection Prevention Week (October 15-21, 2017), CDC’s Get Ahead of Sepsis program has published four new resources:

For CDC’s page on Get Ahead of Sepsis, see https://www.cdc.gov/sepsis/get-ahead-of-sepsis/ .  For information about International Infection Prevention Week, see http://professionals.site.apic.org/iipw/ .