NW 10/1+ NW16 Quality Conference

October 1, 2017 is the cutoff date on early registration for the October 22, 2017 Network 16 Annual Quality Conference to be held in Tukwila WA.  Continuing Education credits will be available for nurses, technicians, social workers, and dietitians.  Find preliminary details in the April 2017 Network 16 News at https://www.nwrn.org/providers-and-professional-staff/nw16n.html .

The News also includes a “Question Corner” on notifying the Network about interruptions to facility operations that occur after hours or on weekends, and in the “Hot Dates” corner a note on the professional CNSW meeting on May 11-12, 2017 (see https://nwrnbulletins.wordpress.com/2017/04/07/511-cnsw-educational-conference/ ).

5/9 TMF Sepsis Webinar

The TMF Quality Innovation Network will offer a free May 9, 2017 webinar on Sepsis: Early Detection and Treatment as part of their virtual Annual Conference.  Continuing education credits are available.  The May 9-11, 2017 Conference also includes sessions on the CMS National Quality Strategy, the Social Determinants of Health, Opioid Misuse and Reduction Strategies, and Antibiotic Stewardship.  For full details and registration, see https://www.tmfqin.org/2017-Virtual-LAN-Event .  The TMF Quality Innovation Network is the QIO-QIN for Texas and nearby states.

SC 7/18 NW18 Quality Conference

Save the date for the July 18, 2017 HealthInsight ESRD Network 18 Quality Conference on Improving Patient Engagement and the Patient Experience of Care.  The conference will span 8am-3pm PDT at California Endowment in downtown Los Angeles.  Topics will include palliative care, advanced care planning tools and skills, emergency preparedness, violence prevention, and more.  Continuing Education credits will be provided to RN’s, PCT’s and Social Workers.  Registration information and a complete agenda will be available soon.

4/20 Feedback to CMS

CMS will hold an Open Door Forum feedback session April 20, 2017 in Baltimore MD, with virtual attendance available, on the CMS Quality Improvement Organization (QIO) program, which includes the ESRD Networks.  CMS will be seeking input from stakeholders and the general public about how to implement QIO program goals of maximizing program efficiency while continuing to improve quality of care for Medicare beneficiaries.  For details and registration see https://register.mitre.org/CMS_Special_Session/ .

4/12 CMS Feedback Webex

The CMS Quality Improvement and Innovation Group is hosting a session with Medicare beneficiaries, families, caregivers, and advocates to gather information about healthcare quality improvement integration, gaps, and ideal outcomes, on Wednesday, April 12, 2017 at 2pm EDT, which is 11am PDT.  You can join the Webex at https://mitre.webex.com/mw3100/mywebex/default.do?service=1&siteurl=mitre&nomenu=true&main_url=%2Fmc3100%2Fe.do%3Fsiteurl%3Dmitre%26AT%3DMI%26EventID%3D242824642%26UID%3D0%26Host%3DQUhTSwAAAAPoyDgLCLfLHjFHMF3xlLgEaTGbwbt46gcB7K653b4OYK3brFSWysdXI47I6qwFjY4ppqs-YZaENcrmcI4mHSBk0%26FrameSet%3D2%26MTID%3Dm346742cc4264be6c6281a1ac541e94d5 , meeting number or access code 634 491 197, password QIO12SoW.  Or you can call in to 877-668-4490.

You can get Webex help at http://help.webex.com/ .  The CMS QIIG is at https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/QualityImp rovementOrgs/Current.html .

Patient-Centered Care

We’ve added a brochure to the Network 16 website called Improving Patient-Centered Care: About the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems Survey (ICH-CAHPS).  Find the English version at https://s3-us-west-2.amazonaws.com/nwrn.org/files/qia2016/ICH-CAHPS-survey-N16-v3.pdf and the Spanish version at https://s3-us-west-2.amazonaws.com/nwrn.org/files/qia2016/ICH-CAHPS-survey-n16-SPANISH-v2.pdf .  We’re again using ICH-CAHPS as a major part of our 2017 Patient-Engagement Quality Improvement effort; for more information see https://s3-us-west-2.amazonaws.com/nwrn.org/files/qia/2017/ICH_CAHPS_QIA_Kickoff_021617.pdf .

For Network-18 versions of the brochure, call Eileen Boyte, MSW, Patient Services Director, at 888-268-1539.

Grievance Toolkit in Spanish

The National Forum of ESRD Networks has created a Spanish version of its new Dialysis Patient Grievance Toolkit.  Find it at http://esrdnetworks.org/resources/toolkits/patient-toolkits/dialysis-patient-grievance-toolkit-1 .  It joins the catalog of Forum Medical Advisory Council (MAC) and Patient Toolkits, which now include:

  • Home Dialysis
  • Transitions of Care
  • Medical Director
  • QAPI
  • Medication Reconciliation
  • Catheter Reduction
  • Assurance of Diabetes Care Coordination
  • Vaccination

Find them all, along with the MAC Speaker’s Bureau Brochure, at http://esrdnetworks.org/resources/toolkits/mac-toolkits-1 .