5/7 Cultural/Linguistic Appropriateness Free Webinar

The ESRD NCC will present a free May 7, 2024 webinar for all staff at dialysis facilities and transplant centers on Culturally and Linguistically Appropriate Services (“CLAS”) Action Plan for the Kidney Community. Find details on the poster below and register at https://tinyurl.com/mr272atb (note that the “Click here” link below doesn’t work).

Mental Health Bulletin Board

Social workers have shared with the Network that some dialysis patients are reluctant to disclose or discuss their depression or other mental health concerns. One way to address this is to provide psychological education via a mental health-themed bulletin board. The following downloadable patient-focused materials have been reviewed and recommended by ESRD Network 16 advisors as good candidates for a facility Mental Health Bulletin Board:

8/12+ August-September Webinars etc.

August-September Patient and Staff educational webinars and other events

Sponsors of ongoing Continuing-Education classes and workshops for Staff

Talking to Unhappy Patients

Healio has published an Ocular Surgery News blog post on How to talk to unhappy patients, providing six practical tips for healthcare workers to communicate with patients or staff who are dissatisfied. Whether ocular surgery or CKD, the topic is important. The article begins with “I’ve had many fine mentors and colleagues who taught fantastic lessons in how to manage these tense moments. Applying them properly can make all the difference in saving a patient relationship. Here are my tips for communicating with unhappy patients with a reference to the source where I learned each lesson.” Find the short but powerful article at https://www.healio.com/news/ophthalmology/20210215/blog-how-to-talk-to-unhappy-patients.

10/21 NECP Webinar on Funding Emergency Communications

The DHS Cybersecurity and Infrastructure Security Agency’s National Emergency Communications Plan will present an October 21, 2020 webinar on Money Talks: Funding Your Emergency Communications Capabilities. The webinar will help facilities find grant guidance and opportunities, partners to help prioritize needs and coordinate applications for assistance, and diverse funding sources to sustain emergency communications. Find details and register at https://www.cisa.gov/necp-webinars.

10/6+ NKF Webinar on Flu & COVID-19

NKF will present an October 6, 2020 webinar on Flu & COVID-19 – how to tell them apart, whether you can have both at the same time, increased risk of serious illness with CKD, how to protect yourself, and Q&A.  Find details at https://www.kidney.org/content/flu-covid-19-webinar-facebook-live, and register at https://kidney.secure.force.com/rc_connect__campaign_designform?id=7013a000002DtitAAC&form=00P3a00001XCi6zEAD&.  NKF also has a Q&A-format web page on Flu & COVID-19.  Find it at https://www.kidney.org/coronavirus/flu-covid-19.

Resources for [Medicare-Medicaid] Integrated Care will also present an October 13, 2020 webinar on Promising Practices for Promoting Flu Vaccinations for Dually Eligible Beneficiaries During COVID-19.  Dually-eligible patients are those who qualify for both Medicare and Medicaid, who may be even more vulnerable to serious illness from flu and COVID-19.  Find details and register at https://www.resourcesforintegratedcare.com/2020_Webinar/Promoting_Flu_Vaccinations_During_COVID-19.

Free Online CSU Palliative Care Courses

The California State University Shiley Institute for Palliative Care has removed fees from 19 of their online palliative care courses until June 30, 2020, in order to help make healthcare workers better prepared for the ongoing COVID-19 epidemic.  The courses include continuing education credit.  Their many offerings are grouped into these categories:

  • Introduction to Palliative Care Principles and Practice
  • Advance Care Planning and Documentation
  • Difficult Conversations and Communication Skills
  • Crisis Intervention and Management
  • Primary Palliative Care
  • Self-Care for Frontline Clinicians
  • Additional Resources – eBooks

Find more information at https://csupalliativecare.org/covid-19-resources/?mc_cid=6ff90d657e&mc_eid=67e1ad4c31.

New NCC Kidney Patient Web Hub

NCC has created an internet “hub” for patient education information, their ESRD NCC Patient Web Tool, to help people find resources created by patients for patients.  It’s major subsections include COVID-19. transplant, home dialysis, infection prevention, well-being, new patient information, and the Kidney Community Emergency Response Coalition or KCER.  Find it at https://thekidneyhub.org/.

5/26+ COVID-19 Weekly Webinars

A number of organizations are hosting weekly webinars on COVID-19.  These include:

  • ESRD NCC half-hour “Quickinars” for providers and patients.   Find more information, recordings of past Quickinars, and register for current presentations at https://esrdncc.org/quickinars:
      • Tuesday May 26, 2020 patient Quickinar on Combating Uncertainty and Fear in the COVID-19 Era (En Español), presented by a PD patient, Network Ambassador, and patient and family engagement SME.  She will share how Spanish-speaking patients are coping with fears surrounding COVID-19, and Provide links to COVID-19 information in Spanish.
      • Wednesday May 27, 2020 provider Quickinar on COVID-19 Communication – Quick Tips to Connect, presented by the Director of Outreach and Development for the non-profit Academy of Communication in Healthcare, Editor-in-Chief for the Journal of Patient Experience, and Assistant Clinical Professor at Vanderbilt University School of Medicine.

RSN Podcasts on Hospitalization, Emotional Balance

RSN KidneyTalk has published two new podcasts on: