Relationship-Centered Care

The Kansas City Network has added two new one-page healthcare communication tools to their Heartland Huddle: Huddle Up to Improve Communication series.  The new entries are on Relationship-Centered Care, which focuses on the patient, but emphasizes the importance of mutual relationships between the care team, the patient, their family, the dialysis organization, and the community.  Earlier tools in the series include Active Listening, Body Language, Emotional Awareness, Respect, Shared Decision Making, and Coaching.  Find the entire series at http://heartlandkidney.org/providers/quality-improvement/qi-resources/heartland-huddle/.

NW16 10/1+ Quality Conference Agenda

Registration without late fee for the October 11, 2018 Network 16 Annual Quality Conference near the Seattle airport ends September 30, 2018.  On October 1 and later, registration is $25 higher.  If you’ve already registered but you’re no longer able to attend, your right to a refund also expires on September 30.

The agenda includes sessions on Innovation in Dialysis, Person-Centered Care, Home Dialysis, Disaster Preparedness, Transplants, and Mentoring.  The Conference fee includes 6 CEs for nurses, social workers, techs, and dietitians, plus continental breakfast, refreshments, and lunch.  Find the Agenda at https://s3-us-west-2.amazonaws.com/nwrn.org/files/QC2018/2018QCAgenda.pdf, and register at http://events.r20.constantcontact.com/register/event?oeidk=a07efe2a3np27c59239&llr=hakkwkrab.

7/11 CDC Webinar on Emergency Communication

CDC’s Crisis & Emergency Risk Communication (CERC) program will present on July 11, 2018 a free continuing-education webinar on Messages and Audiences that will provide guidance on how to understand your audience(s) in an emergency, adapt messaging to reach and promote action in different audience segments, and how to use facts to build credibility and trust.  For more information, see https://emergency.cdc.gov/cerc/training/webinar_20180711.asp.

NW18 7/16 Quality Conference in LA

HealthInsight ESRD Network 18 will hold their 2018 Quality Conference July 16, 2018 in Los Angeles. Topics will include preserving renal function, emergency preparedness, cultural awareness and sensitivity, patient engagement and advocacy, the impact of dialysis, and CROWNWeb.  Five CEs will be provided.  Find details and register at http://www.esrdnetwork18.org/ or http://events.r20.constantcontact.com/register/event?oeidk=a07efdferr9f760399d&llr=gfuz7mxab.

6/5 CDC Crisis Psychology Webinar

CDC will present a free June 5, 2018 CE webinar on The Psychology of a Crisis, addressing how people process information differently during a crisis, psychological barriers to communication that tend to emerge in crises, factors that impact perception of risk, and how to build trust to communicate more effectively.  For information and registration see https://emergency.cdc.gov/cerc/training/webinar_20180605.asp.

3/8 Mindfulness & Patient Safety WIHI

IHI will present a March 8, 2018 “WIHI” on Mindfulness and Patient Safety.  When we’re “mindful” we’re paying attention to what’s happening in the Present Moment instead of reviewing the past or planning the future.  Mindfulness is also a powerful stress reduction and self-care technique.  Find more information, sample exercises, and relevant links, and register, at http://www.ihi.org/education/AudioVideo/WIHI/mindfulness-and-patient-safety/Pages/default.aspx.  Find ten introductory exercises at http://www.ihi.org/communities/blogs/10-mindfulness-exercises-for-the-health-care-workplace.

1/23+ Pediatric Webinar Series

The Coalition for Compassionate Care of California (CCCC) is presenting a series of webinars on Pediatric Care…

• January 23, 2018: Addressing the Spiritual Needs of Children Facing Life-Threatening Illness

• February 20, 2018: Difficult Conversations
• March 20, 2018: Increasing Adult-Trained Nurses’ Confidence and Competencies to Care for Children
• May 17, 2018: Concurrent Care

The webinars will be recorded, but CEUs are only available with the live webinars.  For more information see http://mailchi.mp/coalitionccc/ped-pain-last-chance-743977.