Category Archives: Communication

10/23 CDC Webinar on Communication

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CDC will present an October 23, 2019 webinar on Overcoming Message Resistance.  During public safety emergencies, community leaders and emergency responders share advice that they believe will help reduce harm and save lives.  People often receive and understand these messages but don’t take the “recommended” actions.  The industry jargon for this is “message resistance.”  While the webinar is about emergency communication, is message resistance really any different from the instruction given to patients every day by doctors and nurses, who refer to this tendency as non-adherence, nee noncompliance?  This webinar uses communication science, behavioral science, and the experience of emergency responders to share best practices for overcoming message resistance.  Find more information and register at https://emergency.cdc.gov/epic/learn/webinar_20191023.asp.

5/8-12 NKF Spring Clinical Meetings, Boston

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The National Kidney Foundation 2019 Spring Clinical Meetings (SCM19) present a unique opportunity for renal health care providers to learn new developments related to all aspects of nephrology.  An important objective of SCM19 is to present the latest insights into CKD care through a combination of interesting courses, practical workshops, thought-provoking symposia and insightful debates.  SCM19 will be held May 8-12, 2019 in Boston MA.  In-person registration is allowed, but many registration fees are discounted if you register online before May 6.

Extra-cost pre-conference course topics on May 8 include dialysis success, vascular access, ultrasound, supportive care, and updates on new developments in transplant, critical care, and glomerular disease.  Topics for extra-cost lunch workshops during the conference will include vascular access, electrolytes, hyponatremia, glomerular disease, reproductive health, hypertension, communication, and board review.  For those unable to attend in person, live-streamed conference sessions will be available on burnout, obesity, safety, fluid management, opioids, social media, diabetes, community, lifestyle interventions, palliative care, and KDOQI update.

For more information and registration, see https://www.kidney.org/spring-clinical.

NW16 5/16+ CNSW Educational Conference

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The CNSW Northwest Chapter will hold their Spring 2019 Educational Conference in Issaquah WA May 16-17, 2019.  Topics include self care, low mood, depression, rage, despair, suicide, and involuntary discharge.  Find Conference details and registration by check at https://s3-us-west-2.amazonaws.com/nwrn.org/files/CNSW/CNSW0519.Brochure.pdf, and registration by credit card at https://s3-us-west-2.amazonaws.com/nwrn.org/files/CNSW/CNSW0519.Register.pdf.  Registration must be postmarked by May 10, 2019.

Relationship-Centered Care

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The Kansas City Network has added two new one-page healthcare communication tools to their Heartland Huddle: Huddle Up to Improve Communication series.  The new entries are on Relationship-Centered Care, which focuses on the patient, but emphasizes the importance of mutual relationships between the care team, the patient, their family, the dialysis organization, and the community.  Earlier tools in the series include Active Listening, Body Language, Emotional Awareness, Respect, Shared Decision Making, and Coaching.  Find the entire series at http://heartlandkidney.org/providers/quality-improvement/qi-resources/heartland-huddle/.

NW16 10/1+ Quality Conference Agenda

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Registration without late fee for the October 11, 2018 Network 16 Annual Quality Conference near the Seattle airport ends September 30, 2018.  On October 1 and later, registration is $25 higher.  If you’ve already registered but you’re no longer able to attend, your right to a refund also expires on September 30.

The agenda includes sessions on Innovation in Dialysis, Person-Centered Care, Home Dialysis, Disaster Preparedness, Transplants, and Mentoring.  The Conference fee includes 6 CEs for nurses, social workers, techs, and dietitians, plus continental breakfast, refreshments, and lunch.  Find the Agenda at https://s3-us-west-2.amazonaws.com/nwrn.org/files/QC2018/2018QCAgenda.pdf, and register at http://events.r20.constantcontact.com/register/event?oeidk=a07efe2a3np27c59239&llr=hakkwkrab.

7/11 CDC Webinar on Emergency Communication

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CDC’s Crisis & Emergency Risk Communication (CERC) program will present on July 11, 2018 a free continuing-education webinar on Messages and Audiences that will provide guidance on how to understand your audience(s) in an emergency, adapt messaging to reach and promote action in different audience segments, and how to use facts to build credibility and trust.  For more information, see https://emergency.cdc.gov/cerc/training/webinar_20180711.asp.