We’ve published a Patient Bulletin on Dialysis Scheduling, listing typical scheduling difficulty scenarios, and tips for patients and staff on making the process easier. Find it with our other Patient Bulletins at https://www.nwrn.org/patients-a-family/ptedres/mon.html .
DPC’s August 17, 2017 webinar on Communicating Effectively With Your Health Care Team has been recorded and can be viewed at http://www.dpcedcenter.org/august , along with the supporting ESRD Network Grievance Toolkit, an ESRD Network Fact Sheet, and the slides from the webinar. Previous DPC webinars can be found at http://www.dpcedcenter.org/education-seminars .
- Dialysis Patient Citizens’ free monthly educational webinar, to be held August 17, 2017, will be on Communicating Effectively with your Health Care Team. The webinar will be presented by members of the Forum of ESRD Networks’ Kidney Patients Advisory Council. Register at http://www.dpcedcenter.org/education-seminars .
- Kansas City’s Heartland Kidney Network has added another colorful poster on essential elements of communication to their excellent short course called Heartland Huddle Up to Improve Communication. This one is on “What Type of Coach Are You?” It joins earlier pages on active listening, body language, emotional awareness, words matter, shared decision-making, retaliation, and teach-back. Find them all at http://heartlandkidney.org/providers/article/heartland_huddle_up_to_improve_communication .
Dialysis Patient Citizens and the Forum of ESRD Networks will present a webinar on Communicating Effectively with your Healthcare Team August 17, 2017. For information and registration see https://s3-us-west-2.amazonaws.com/nwrn.org/files/N/DPCcomm0817.pdf .
CDC will present a free May 23, 2017 webinar on Conflict Management in Times of Competing Resources and Priorities. While this Effective Communication Webinar Series, co-sponsored by the Society for Healthcare Epidemiology as part of the joint Outbreak Response Training Program (ORTP), is aimed at training hospital epidemiologists in interpersonal skills, it may be useful to some dialysis providers as well. Find more information and register at https://cc.readytalk.com/registration/#/?meeting=rur792jtmyr2&campaign=fznigvbd3pbr . For more information on the ORTP, see http://ortp.shea-online.org/ .
March is also National Social Work month. We’ve added web pages to the Network 16 website describing a few skills that social workers bring to patients and facilities. Among the many things social workers do are:
- Help manage kidney disease
- Help assure quality of life
- Help with rehabilitation
- Help with education
- Help assure satisfaction
Find the flyer for facilities in this month’s Network 16 News at https://www.nwrn.org/providers-and-professional-staff/nw16n.html and this month’s Patient Bulletin for posting or handout to patients at https://www.nwrn.org/patients-a-family/ptedres/mon.html .