CMS has announced the appointment of a Provider Ombudsman for the New Medicare Card, to serve as a resource for the provider community. The Ombudsman will ensure that CMS hears and understands any implementation problems experienced by clinicians, hospitals, suppliers, and other providers, will communicate about the New Medicare Card to providers, and help to develop solutions to any implementation problems that arise. To reach the Provider Ombudsman, contact: NMCProviderQuestions@cms.hhs.gov .
Dialysis Patient Citizens’ free monthly educational webinar, to be held August 17, 2017, will be on Communicating Effectively with your Health Care Team. The webinar will be presented by members of the Forum of ESRD Networks’ Kidney Patients Advisory Council. Register at http://www.dpcedcenter.org/education-seminars .
Kansas City’s Heartland Kidney Network has added another colorful poster on essential elements of communication to their excellent short course called Heartland Huddle Up to Improve Communication. This one is on “What Type of Coach Are You?” It joins earlier pages on active listening, body language, emotional awareness, words matter, shared decision-making, retaliation, and teach-back. Find them all at http://heartlandkidney.org/providers/article/heartland_huddle_up_to_improve_communication .
The May issue of Network 16 News is titled What to Know about HIPAA, and it includes a list of the 18 patient identifiers that, when any one or more of which are present, create Personally Identifiable information that must be protected according to HIPAA rules.
The Northwest Chapter of the NKF Council of Nephrology Social Workers will hold their Spring 2017 Educational Conference on May 11-12, 2017 in Issaquah WA. The May 11 agenda includes sessions on salt and water, fluid and sodium overload, patient and social work approaches to fluid management, and sleep disorders. Renal dietitians are also invited to the May 11 sessions, and RD CEUs will be offered. May 12 sessions include patient safety and grievances, Dialysis Patient Citizens, and compassion fatigue.