12/7 Patient Revolution WIHI

The Institute for Healthcare Improvement will host a free 7 December, 2017 audio “WIHI” program on The (Careful and Kind) Patient Revolution., featuring the Mayo Clinic’s Victor Montori, MD.  This Patient Revolution is “a movement based on stories.  [It’s] mission is to arm people to tell stories; stories about their lives, stories about their capabilities and limitations, and stories about what risks, benefits and trade-offs look like from their point of view.  We want people to tell these stories in exam rooms and hospital rooms, in their communities and in the rooms where decisions get made.”  For more information and to register, see http://forms.ihi.org/next-wihi-on-december-7-at-2-pm-et-the-careful-and-kind-patient-revolution.  For The (Careful and Kind) Patient Revolution website, see https://patientrevolution.org/whywerevolt/.

NW16 Patient Advisory Committee

Northwest Renal Network (ESRD Network 16) has published the November edition of its patient newsletter, Consumer NewsThis issue features a Patient Advisory Committee (PAC) Member Spotlight, and includes an invitation for patients to join the PAC.  If you have any interest, or if you have questions, contact Lisa Hall at 800-262-1514 or lhall@nw16.esrd.net .  Find the newsletter and PAC invitation on the Network website at https://www.nwrn.org/patients-a-family/ptedres/ncn.html .

11/21 Patients as Hostages WIHI

IHI will present a free November 21, 2017 “WIHI” audio program on When Patients Feel as Powerless as Hostages.  For full details see http://forms.ihi.org/next-wihi-on-november-21-at-2-pm-et-when-patients-feel-as-powerless-as-hostages .

NMC Ombudspersons

CMS has announced the appointment of a Provider Ombudsman for the New Medicare Card, to serve as a resource for the provider community.  The Ombudsman will ensure that CMS hears and understands any implementation problems experienced by clinicians, hospitals, suppliers, and other providers, will communicate about the New Medicare Card to providers, and help to develop solutions to any implementation problems that arise.  To reach the Provider Ombudsman, contact: NMCProviderQuestions@cms.hhs.gov .

The Medicare Beneficiary Ombudsman and other CMS staff will address inquiries from Medicare beneficiaries and their representatives through existing inquiry processes.  For more information on the Beneficiary Ombudsman see https://www.medicare.gov/Pubs/pdf/11173.pdf and https://www.medicare.gov/claims-and-appeals/medicare-rights/get-help/ombudsman.html .

National Diabetes Month

November is National Diabetes Month.  Some useful resources: