Legacy Transplant will present a free November 16, 2017 class, Is Transplant Right for You? in Portland and Tualatin OR for patients, family, friends, and anyone who wants to learn about kidney transplantation and kidney donation. For more information and to register, see:
Portland, http://www.cvent.com/d/btqn0d . Simultaneous Spanish interpretation is available in Portland only, but it must be requested, at 503-413-6555, by 5pm PDT November 13, 2017.
The NIH’s National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK) is depleting their stock of hard copy publications on diabetes, digestive diseases, nutrition, and kidney disease, in English and Spanish. Up to 25 copies of most titles are available to order free of charge if shipped to addresses within the United States, until August 15, 2017. See NIDDK’s Online Catalog at https://catalog.niddk.nih.gov/Catalog/ .
Did you know that most of the grievances received by the Network stem from poor communication between facility staff and patients? Dialysis staff have a very difficult job and so first off, we want to thank you for all that you do to serve our ESRD population. Network 16 is a very diverse geographic area and as a result we have many patients who speak many different languages. This can often make communicating properly with some folks very difficult. We encourage you to use a certified translator when discussing treatment related items or when having a lengthy conversation surrounding a patient’s care. However, we know that a translator cannot be used for every single interaction and we want to help you with that.
The Non-verbal or Non-English speaking Communication Tool at https://s3-us-west-2.amazonaws.com/nwrn.org/files/N/NonverbalCommunication.pdf is in English and Spanish, but is designed so that any patient, speaking any language, can understand what each picture represents. This tool can be used during your pre- and post-assessments with any non-English-speaking or non-verbal patient, and it was designed specifically for dialysis needs.
Print double sided and in color.
Laminate so the tool can be cleaned as required for proper infection control
Consider hanging the tool at each station for easy access and use
We hope you find this tool beneficial in improving your ability to communicate with your patients.
Northwest Renal Network (ESRD Network 16) has distributed the May 2017 version of its patient newsletter, Network Consumer News. This issue features a headline article on Stay Healthy: Medicare’s Preventive Services, and important information on What Vaccinations Do You Need?
All newsletter materials, including Spanish and Big-Print editions and an invitation to volunteer to be on the Patient Advisory Committee (How You Can Make a Difference: Become a Patient Subject Matter Expert), are available on the Network website at https://www.nwrn.org/patients-a-family/ptedres/ncn.html .
Medicare has published a Dialysis Facility Compare Social Media Toolkit brochure in three versions (for patients or consumers, for dialysis facilities, and for physicians) and two languages (English and Spanish). They provide graphic and text suggestions for sharing and promoting DFC on social media. Find copies of them at: